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095 Jill Dyche: The new IT

The book offers insights on how companies can transform their IT functions to become more agile and responsive to business needs.

Jill Dyche: The new IT


In "The New IT", Jill Dyche offers a roadmap for transforming an IT department from a back-office function to a strategic partner. The book is packed with examples of how companies are achieving this transformation, and includes a step-by-step guide for building a roadmap for your own organization. Dyche argues that companies must adapt to the rapidly changing technology landscape in order to remain competitive, and that IT departments have a critical role to play in this process.


Title: The new IT

Author: Jill Dyche

Publishing year: 2021

Publisher: McGraw-Hill Education

Length in hours: 7 hours and 11 minutes

5 main ideas

  1. The IT function must become more agile and responsive to business needs in order to stay relevant in today's rapidly changing technology landscape.
  2. IT must be viewed as a strategic partner, rather than a back-office function.
  3. Companies must be willing to invest in technology and people to drive innovation and remain competitive.
  4. The IT function must embrace cloud computing and other emerging technologies in order to deliver value to the business.
  5. IT leaders must be effective communicators and influencers in order to drive change and build support for their initiatives.
Jill Dyche: The new IT

5 funny quotes

  1. "If IT is the engine of innovation, then the IT department is the pit crew."
  2. "The new IT is like a superhero, swooping in to save the day with its lightning-fast technology."
  3. "IT is no longer just about 'Information Technology'; it's about 'Innovation Technology.'"
  4. "The new IT is like a fine wine - it only gets better with age and experience."
  5. "In the new IT, you don't need a crystal ball to see the future - you just need a good data analyst."

5 thought-provoking quotes​

  1. "IT is the gasoline in the engine of innovation."
  2. "Businesses that adopt new IT capabilities will be the ones that win."
  3. "To align IT and the business, speak each other's languages."
  4. "The New IT changes everything. IT will never be the same again."
  5. "The new IT is all about agility, speed, and innovation."

5 dilemmas

  1. Balancing the need for innovation with the need for security and risk management.
  2. Finding the right balance between traditional IT processes and agile development methodologies.
  3. Managing the tension between centralized IT governance and departmental autonomy.
  4. Choosing between building custom solutions and leveraging commercial off-the-shelf software.
  5. Balancing the need for data-driven insights with the need for privacy and ethical considerations.

5 examples

  1. Uber disrupting the taxi industry with its mobile app and data-driven algorithms.
  2. Amazon revolutionizing e-commerce with its personalized recommendations and fast delivery.
  3. Netflix transforming the entertainment industry with its streaming platform and original content.
  4. Tesla redefining the automotive industry with its electric cars and self-driving technology.
  5. Airbnb disrupting the hotel industry with its sharing economy platform and user reviews.

Referenced books

  1. "The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail" by Clayton M. Christensen
  2. "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win" by Gene Kim, Kevin Behr, and George Spafford
  3. "The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses" by Eric Ries
  4. "Digital Transformation: Survive and Thrive in an Era of Mass Extinction" by Thomas M. Siebe
  5. "The Art of Business Value" by Mark Schwartz

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"To align IT and the business, speak each other's languages."

Jill Dyche: The new IT
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